Return Policy


DAMAGED/DEFECTIVE ITEM

If your item is damaged or defective, take a picture of your item and send it to our customer support team. We will order a replacement to be sent to you at no additional costs.

RETURN POLICY

If you are not 100% satisfied with your purchase, simply send it back within 30 days after you receive it and we'll issue full refund once we received and assessed the item.

For your return to be eligible, your item must be unused and also must be in the original packaging. We also require proof of purchase.

Please note also that our orders don't have return labels so you will have to pay for return shipping yourself.

For Order Return inquiries, please email support@obomoto.com

RETURN ADDRESS

Please confirm with our support team whether your order is eligible for a return first. If your order is eligible for a return & refund, we will let you know where you can send back your items.

REFUND POLICY

Click here for our refund policy